publicjobs.ie

Accessibility

Web Accessibility Statement

The Public Appointments Service is committed to providing information and services that are fully accessible to the widest possible audience. Our commitment to this is stated in our Customer Charter.

The Public Appointments Service is committed to ensuring that this website achieves "Double-A" conformance with the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG 1.0). This means that every page will comply with all checkpoints in the top 2 priorities of WCAG 1.0, to comply with the National Disability Authority's Code of Practice on Accessibility of Public Services and Information Provided by Public Bodies.

The Public Appointments Service is committed to ensuring that any new additions to the website will achieve "Level AA" conformance to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG 2.0).

The Public Appointments Service is committed to ensuring that accessibility will feature in any future procurement requests for 3rd party systems or upgrades to existing systems.


Statement of the website's conformance with official accessibility guidelines

The Public Appointments Service is committed to achieving "Level AA" conformance to the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. While some areas of the site conform to these guidelines, some pages do not conform yet. We will address the pages that do not conform in forthcoming releases of publicjobs.ie.

We have added 6 new Colour Tabs on our homepage for high level navigation. When a colour tab is selected the user can quickly access its content, while the background colour indicates the tab that is currently active.


To improve the accessibility of the website, we recently simplified our registration page to make it easier to use. Here are some changes we made:

  • We stopped using invisible tables to position things on webpages.
  • We grouped parts of our forms together to make them more intuitive and easier to understand.
  • We have reduced the size of the homepage so that it would load quicker for users.
  • We made the text and the buttons bigger.
  • We replaced some drop-down menus with radio buttons.
  • We simplified the Job Search process.
  • We added alternative text for all images on the website. This ensures that screen reader software will be able to provide a text equivalent for any images present.

Current accessibility limitations

When you apply for a job through this website, you might have to download a PDF form to your computer and fill it in using Adobe Reader. We chose this method because we want you to be able to complete the form in your own time. If you have a problem during this process, please let us know.

In addition, we will review all new content for accessibility, Plain English, and usability, before we publish it. We will review the website every quarter.


Areas for improvement and alternatives

Certain documents on this website are available in Portable Document Format (PDF). In order to access PDFs, you need to download and install the free Adobe Acrobat Reader software.

We have, whenever possible, provided a non-PDF alternative where there is a PDF document. If you cannot access the information in any PDF document on this website, please email info@publicjobs.ie or phone 01 8587400 and we will provide it in an alternative format.

We have also provided a text transcript of the employee videos as an alternative to video captioning.


Public Appointments Service Accessible Information Communications Policy


Request for Information in an Alternative Format

  • Request_info_alternative_formats.doc
    (Please note that requests for alternative formats related to participating in a recruitment campaign are made at application stage)
  • DOC | 477KB | Requests_for_Alternative_Formats.doc
  • Request_info_alternative_formats.pdf
    (Please note that requests for alternative formats related to participating in a recruitment campaign are made at application stage)
  • PDF | 92KB | Requests_for_Alternative_Formats.doc

Customer Feedback in relation to Accessibility


Public Appointments Services Access Handbook

A customer way-finding guide to the Offices location, means of access, transport options, accessibility and emergency evacuation procedure

  • Public Appointments Service Access Handbook 2013
    A customer way-finding guide to the Offices location, means of access, transport options, accessibility and emergency evacuation procedure
  • DOC | 957KB | Public_Appointments_Service_Access_Handbook_2013.doc
  • Public Appointments Service Access Handbook 2013 (PDF)
    A customer way-finding guide to the Offices location, means of access, transport options, accessibility and emergency evacuation procedure
  • PDF | 714KB | PAPublic_Appointments_Service_Access_Handbook_2013.pdf

Accessible Customer Services Information Booklet

Features and services of the Public Appointments Service for customers with special needs


Customer Service Action Plan

How to send feedback on this website's accessibility

We welcome any feedback regarding accessibility for users with a disability, and would be glad if you would bring any items that we may have overlooked to our attention. Please email info@publicjobs.ie to report any accessibility issues.

If you are a user with a disability and encounter difficulty accessing any parts of this website, or wish to discuss any matter relating to the accessibility of our building or services, please contact our Access Officer Paul Farrell.  Please note that non disability related queries must be directed to the Helpline 01-8587400 or info@publicjobs.ie

The Access Officer can be contacted at:

Email address: paul.farrell@publicjobs.ie

Telephone: 01-8587606

By post or in person
Paul Farrell,
Public Appointments Service,
Chapter House, 26-30 Abbey St. Upper,
Dublin 1.

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